FAQ
Questions and answers
Fully insured and WSIB-covered · 7-day streak-free guarantee
Do I need to be home?
No, for outside cleans. We text you when we're done. For an inside clean, someone needs to be home to let us in.
What do you clean?
The whole outside of the window: glass, frames, sills, tracks and screens. Inside windows too, on request.
Do you clean inside windows too?
Yes. Add it to any visit, one-time or Loop member, and we'll include it in your quote. Four-clean members get one inside clean a year included.
What is RainBlock?
A finish we apply after every clean. Rain beads up and rolls off, so your windows stay clean longer.
Why pure water instead of soap?
Soap and tap water leave residue that attracts dirt. Pure water dries clear.
What if it rains after my clean?
Members of The Loop are covered: if rain spots your windows within 7 days, we'll re-clean them free.
How high can you reach?
Our poles reach up to 50 feet from the ground. Taller buildings after a site visit.
Are you insured?
Yes. We're fully insured and WSIB-covered, and we'll show you the papers.
How do I pay?
By card on the day.
Why don't you list prices?
Every home is different, so every clean starts with a free quote, and we confirm your price before booking.
Is there a contract?
No. There's no contract and no cancellation fee. Cancel anytime with a quick call or text.
Where do you work?
Homes in Sarnia, Bright's Grove, Grand Bend, Bayfield, Goderich, Kincardine and Port Elgin, plus Corunna, Petrolia, Seaforth and Stag Island. We also clean buildings across Lambton, Huron, Bruce and Grey.
Ready for windows that stay clean longer?
Streak-free, guaranteed for 7 days.
Or call or text 519 328 6979